Compliance

Saver Telecoms has a dedicated compliance manager who is contactable either by email to info@savertelecoms.co.uk marked FAO compliance or by phone on +44 (0)1895 27 27 22.

Every customer has a right to air any grievances caused and Saver Telecoms will respond appropriately and take any necessary action to help resolve any issues quickly and promptly.

Your dedicated compliance manager will ensure that Saver Telecoms has been fully compliant with any relevant laws and will try and negotiate and resolve any disputes to the satisfaction of all parties.

Saver Telecoms will undertake to respond to a telephone or email enquiry by the end of the next working day and within five working days for a postal response.

If we cannot solve any issues, there are other avenues open to you which we will inform you of if the need arises such as Ofcom or Ombudsman Services which is the Alternate Dispute Resolution (ADR) service Saver Telecoms are members of.